Payment Terms

Last Updated: October 22, 2026

This Payment Policy explains the payment methods available at checkout, pricing and currency, payment authorization, payment security, billing information, and refund processing for purchases made on https://www.soleveria.com.

Accepted Payment Methods

Available payment methods are displayed during checkout. Depending on availability and transaction eligibility, payment options may include:

• Credit and Debit Cards: Visa, Mastercard, American Express (AMEX), Discover, and Diners Club.
• Digital Wallets and Express Checkout: Apple Pay, Google Pay, PayPal, and Shop Pay.

The payment methods actually presented at checkout determine which options are available for your purchase. Availability may vary depending on your device, location, transaction, and payment provider.

Unless an alternative method is explicitly offered at checkout, we do not accept cash on delivery (COD), checks, money orders, direct bank transfers, or other payment methods not listed at checkout.

Currency and Pricing

Unless otherwise stated, prices and order totals displayed on our website are in United States Dollars (USD). Any applicable taxes and shipping charges will be displayed or calculated at checkout as applicable.

If your payment card or account uses a currency other than USD, your bank, card issuer, or payment provider may apply currency conversion fees, foreign transaction fees, or exchange rates under its own terms. These charges are determined by your financial institution or payment provider.

Payment Authorization and Charges

Payment is generally authorized and collected when you place your order at checkout. Order processing begins after the required payment authorization is successful.

Orders may be subject to payment verification, fraud prevention screening, and approval by your card issuer or payment provider. If a payment is declined, cannot be authorized, or requires additional verification, order processing may be delayed or the order may be canceled where permitted by applicable law.

If we cancel an order after payment has been collected, any refund due will be handled in accordance with applicable law and our applicable policies.

Payment Security and Privacy

Payments are processed through the payment systems and providers used by our store, which may include Shopify Payments and PayPal, depending on the payment method selected and its availability.

Payment providers use security measures to process transactions. We do not store your full payment card number or CVV/CVC security code on our own servers. Depending on the payment method and transaction, we may receive limited payment-related information, such as transaction confirmation, payment status, or partial card details, to help manage orders, customer service, refunds, and fraud prevention.

Payment information is handled in accordance with the applicable payment provider's terms and our Privacy Policy.

Order Billing Information Accuracy

Please provide accurate billing, contact, and shipping information when placing an order. Incorrect or incomplete information may cause payment verification issues, processing delays, or delivery problems.

If additional verification is reasonably required to review a transaction, we or the applicable payment provider may request further information. Orders may be held or canceled where permitted by applicable law if payment cannot be verified or authorized.

Refund Handling and Payment Provider Processing Times

Approved refunds will generally be issued to the original payment method used for the purchase, subject to the applicable payment provider's procedures and any requirements of applicable law.

After a refund has been issued, your bank, card issuer, PayPal, or other payment provider may require additional processing time before the funds appear in your account. Processing times vary by financial institution, payment method, and provider.

For details about return eligibility, return procedures, and refund conditions, please review our Return & Refund Policy.

Contact Information

If you have questions about payment authorization, billing, payment methods, or this Payment Policy, please contact us using the information below.

Store Name
Soleveria

Website
https://www.soleveria.com

Email
hello@soleveria.com

Phone
+1 575-763-3130

Business Address
903 S Valley Dr, Clovis, NM 88101, United States

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM (CT)